During the Luxurious Magazine visit to The Club at Saujana Resort we took some time to ask Hotel Manager Pat Phanekham a few questions.
Luxurious Magazine: Pat, thank you for taking time out to answer some questions for Luxurious Magazine, if someone who had never been to The Club at Saujana Resort asked you describe it to them in a few sentences, what would you say?
Mr Pat Phanekham: The Club Saujana Resort really is the ultimate urban retreat, a lot of ground, in fact 160 acres of lush tropical gardens with two 18 hole championship golf courses at the Sajauna Golf and Country Club, plus the added benefit of the location – 35 Min’s drive from Kuala Lumpur Airport (KLIA) and 30 Min’s from Kuala Lumpur Centre. So whether it business of pleasure, were perfectly placed for both. The Club at Saujana Resort seamlessly blends nature and modern comforts, offering impeccable service and embracing the true spirit of Malaysian-Asian culture and traditions
Luxurious Magazine: What are some of the other things that will make a stay at The Club at Saujana Resort a memorable and unforgettable experience for your guests?
Mr Pat Phanekham: The Club Saujana Resort has the feel of a boutique private club with its discreet entrance lobby and private check-in lounge. Venture beyond to a stylish and cozy bar, with lovely views of a cascading water feature fringed by the landscaped tropical grounds where relaxation is eminent. The Bar is a perfect meeting place for evening drinks, quiet meeting or simply to enjoy the peaceful setting.
Luxurious Magazine: Attention to detail seems to be very important at The Club at Saujana Resort, how much involvement do you have with the small but important touches?
Mr Pat Phanekham: I do get involved in every area of the operation as attention to the finer details is the key to ensuring perfect service delivery at all times. Guests suggestions are always welcome and ideas of how to improve The Club at Saujana Resort are suggested by our team frequently, and as pleased as you have been on your visit here, my team and I can always find ways to make our guests stay even more special no matter how small the improvement.
Luxurious Magazine: Do you / The Club at Saujana Resort have a philosophy?
Mr Pat Phanekham: At The Club Saujana Resort we aim to create long lasting memories through the Art of Hospitality and a Culture of Excellence. We offer the Best in our Class standards with Inspired Leadership, Talented, Motivated, Empowered and Engaged Associates. We are committed to the Environment, the Community and our Stakeholders.
Luxurious Magazine: We have mentioned within the feature how outstanding the food is at the Club at Saujana Resort, as the manager, what are some of your favourite must try dishes?
Mr Pat Phanekham: Chef Alex Waschl’s signature dish at the ‘Restaurant‘ at The Club at Saujana Resort – the “Carpaccio of Watermelon” is must try, Alex is is very talented young Chef and has created some fabulous menus, I am sure that Alex over the course of the year will continue to create more and more wonderful dishes for not only the guests but for me to try too!
Luxurious Magazine: How would you describe the atmosphere/ambiance within the The Club at Saujana Resort?
Mr Pat Phanekham: In a nutshell, The Club at Saujana Resort has an understated elegant atmosphere.
Luxurious Magazine: With the Club at Saujana Resort being adjacent to the renowned Saujana Golf Course, what general advice would you give to prospective guests that are looking to play some golf during their stay?
Mr Pat Phanekham: Book early as this is Private Golf Club, but as guests of The Club Saujana Resort, we do have a very special relationship with the management of the Golf Club. For weekend golf, each game must have a minimum of 3 players. Handicap is required and the Saujana Golf Club has a strict Dress Code.
Luxurious Magazine: Aside from the facilities at The Club at Saujana Resort we have mentioned, what other local attractions would you recommend guests to visit?
Mr Pat Phanekham: A visit to our 5 Star rated Spa & Med Beauty Swiss is “must”. Many shopping malls are within easy reach from The Club Saujana Resort. You can also try Senja, the italian restaurant, or Kogetsu the Japanese restaurant right next door.
Pat, thank you for taking some time out to answer our questions and thank you for making the Luxurious Magazine stay at The Club at Saujana Resort a memorable one.